Michael

How do I reset my password?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back How do I reset my password? A password was generated and emailed to you when you created your first transaction. Click here to reset your password.

Can I change my desired payment method?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back Can I change my desired payment method? Yes, customers can save their desired payment method under their account settings. NOTE: Customers cannot change their desired payment method once SellMyJewelry has processed their payment.

Do you offer additional insurance for higher-valued pieces?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back Do you offer additional insurance for higher-valued pieces? Yes, if you feel your valuables is worth more than $2,500 and would like to request additional insurance, then you must follow our Terms & Conditions and confirm your request in writing by sending an email to contact@sellmyjewelry.com or call us …

Do you offer additional insurance for higher-valued pieces? Read More »

Are my valuables insured?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back Are my valuables insured? Yes, all Jewelry Appraisal Kits are shipped via FedEx 2- Day and insured up to $2,500 in the event of loss or damaged valuables.

Do you offer free shipping and pick-up?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back Do you offer free shipping and pick-up? Yes, all Jewelry Appraisal Kits are mailed FREE FedEx Express shipping and insured. There is no risk with no obligation and we guarantee to return your valuables for FREE too. Please read our Terms & Conditions for the full details.

How fast will my valuables be returned?

Frequently Asked Questions Call 800.446.5000 Text 484.214.2245 Email contact@sellmyjewelry.com Back How fast will my valuables be returned? All transactions which are declined will be mailed back insured within 3 business days per our Terms & Conditions.