FIND YOUR QUESTION

Question & Answer

SELLER QUESTIONS

Method Cost Receive Payment
Check Free Allow 5-7 business days to receive payments via USPS First Class Mail
PayPal Free Allow 24 hours to receive payments via PayPal
Direct
Deposit
Free ACH funds will be posted to your account the next business day, depending on your bank
Venmo Free Allow 24 hours to receive payments via Venmo

YES.

To schedule an appointment to bring your merchandise directly to our facility, please email us at contact@sellmyjewelry.com

Contact information:

SMJ
106 S. 7TH ST.
PHILADELPHIA, PA 19106

EMAIL: contact@sellmyjewelry.com

PHONE: 1-800-446-5000

YES.

SellMyJewelry appraisers will pay the highest offer. We guarantee to price-match and beat any offer from any online competitor!

To take advantage of this, simply email their offer to us at contact@sellmyjewelry.com

WHAT WE BUY

We buy all types of gold, including:

9K (37.5% Purity)
10K (41.6% Purity)
12K (50% Purity)
14K (58.3% Purity)
18K (75% Purity)
22K (91.6% Purity)
24K (100% Purity)

We are always looking to buy valuables. We are especially interested in estate jewelry, watches, diamonds, antique jewelry and coins.

We regularly purchase a range of items from the following categories:

Antique Jewelry
Bracelets
Broken Jewelry
Bullion (all types)
Coins
Designer Jewelry
Designer Bags
Diamonds
Earrings
Estate Jewelry
Gold (all types)
Loose jewelry
Necklaces
Non-Designer Jewelry
Old Gold
Platinum
Rings
Silver (Sterling)
Watches

Yes. Sterling silver, bullion, etc.

Catalytic Converters
Coins newer than 1964 (some exceptions)
Computer Parts
Costume Jewelry not signed or post 1980
Electrophoresis Electrodes
Gold & Silver Plated Items
Jewelers polishing dust
Loose Uncertified Gemstones
Platinum Catheters
Platinum Flake
PT Labware
Rocks

Please read our Terms & Conditions regarding return shipping charges for items we do not buy.

RETURNS

As long as your valuables follow our Terms & Conditions then we will mail them back free of charge.

All transactions which are declined will be mailed back insured within 3 business days per our Terms & Conditions.

SHIPPING

YES.

All Jewelry Appraisal Kits are mailed FREE FedEx Express shipping and insured. There is no risk and no obligation. We also guarantee to return your valuables for FREE should decline our offer for any reason. Please read our Terms & Conditions for the full details.

Fedex Express. (Insured)

YES.

All Appraisal Kits are shipped via FedEx 2- Day and insured up to $2,500 in the event of loss or damage. You can also add insurance by contacting us.

GENERAL INFORMATION

YES.

All Appraisal Kits are shipped via FedEx and insured up to $2,500.00 in the event of loss or damaged merchandise.

If you feel your merchandise is worth more than $2,500 AND would like to request additional insurance, then you must follow our Terms and Conditions and confirm your request in writing by sending an email to contact@sellmyjewelry.com or call us at 1-800-446-5000 for assistance.

YES

Online customers can save the desired payment method in your account settings.

note: payment method cannot be changed after SellMyJewelry has processed a payment.

Need Assistance?

Get In Touch!

info@sellmyjewelry.com

Email our expert staff anytime.
We'll get back to you quickly!

484-214-2245

TEXT us your questions.
Popular method of contact!

800-446-5000

Call us during business hours.
We'd love to hear from you!

Trusted Jewelry Buyer since 1985.