SELLING QUESTIONS

  • Our Jewelry Appraisal Kit is a safe and secure way to sell your no longer wanted gold and jewelry online.
  • Clients have the option of either downloading their Jewelry Appraisal Kit directly or we can mail the Jewelry Appraisal Kit directly to your preferred location.
  • All necessary materials that will let you safely package and mail us your valuables are included in the Jewelry Appraisal Kit.
  • All Jewelry Appraisal Kits are insured and trackable online.
  • Included in the Jewelry Appraisal Kit:
    • Welcome Letter ‐ This provides your unique transaction number, your FedEx tracking number, and step-by-step instructions about how to request a FedEx pickup.
    • Customer Return Card ‐ This card ensures we have all the information about the valuables you wish to sell and your preferred payment method. Please make sure this information is complete and accurate.
    • Zip Safety Bag ‐ This 7.3″ × 3.5″ polymer material bag is pre-labeled with your unique client information. It is a Zip Safety Bag that is water and tear proof and ensures the safety of your valuables. It lets you gather and include all the valuables you wish to sell.
    • Bubble Pouch ‐ Gather your valuables and put them in the Zip Safety Bag, you will further secure them in this bubble wrap pouch.
    • FedEx Shipping Label ‐ A prepaid & insured FedEx Express shipping label is attached to a sturdy Mailing Envelope. This puncture free envelope is designed to contain the bubble pouch holding the Zip Safety Bag that protects your valuables.

No, it’s absolutely risk free. There is no obligation for you to request a Jewelry Appraisal Kit from SellMyGold.com. We pay all the shipping charges and provide a 100% satisfaction guarantee, or we will return your valuables free of charge! Please read our Terms & Conditions for the full details.

Payment TypeCostReceive Payment
CheckFree!Allow 5-7 business days to receive payments via USPS First Class Mail
PayPalFree!Allow 24 hours to receive payments via PayPal
ACH Direct DepositFree!ACH funds will be posted to your account the next business day, depending on your bank
VenmoFree!Allow 24 hours to receive payments via Venmo

Yes, of course! Those who do that will be responsible for the in-bound shipping charges to our facility. SellMyJewelry.com will not be liable or responsible for lost or damaged merchandise sent to us without using our Jewelry Appraisal Kit.

If you do not use our Jewelry Appraisal Kit, please follow the directions below:

  1. Gather up your merchandise and put it in a strong, sturdy, and secure bag.
  2. By email or SMS, send us a notification stating you are sending
    valuables to us for appraisal. Be sure that that the notification
    includes a) your full name, b) your mailing address, c) your preferred
    contact phone number, and d) your email address. Send your
    notification email to: contact@sellmyjewelry.com
  3. Package and ship your valuables to the following address:

    SMJ
    106 S 7th
    Philadelphia, PA, 19106

Yes! To do so, please request our FREE Jewelry Appraisal Kit.

Yes. To schedule an appointment to bring your merchandise directly to our facility, please email us at contact@sellmyjewelry.com. We will respond within 24 hours.

Our contact information:

SMJ
106 S 7th
Philadelphia, PA 19106
Email: contact@sellmyjewelry.com
Phone: 1-800-446-5000

Absolutely! We are so confident that SellMyJewelry appraisers will pay the highest offer; we guarantee to price match and beat any offer from any online competitor! To take advantage of this, simply email their offer to us at contact@sellmyjewelry.com.

WHAT WE BUY

  • Jewelry Categories: Estate and Antique jewelry, designer and non-designer, gold, platinum, watches, necklaces, bracelets, earrings, rings, diamonds, loose and broken jewelry.
    • 9K (37.5% Purity)
    • 10K (41.6% Purity)
    • 12K (50% Purity)
    • 14K (58.3% Purity)
    • 18K (75% Purity)
    • 22K (91.6% Purity)
    • 24K 100% Purity)
    • Platinum
  • Watches:
    • Rolex, Breitling, Audemar, Vacheron, Panerai, Hublot Cartier, Omega, pocket watches and more.
  • Diamonds (All cut, color, clarity, carat size):
    • Wedding rings, engagement rings
    • Earrings, bracelets, necklaces
    • Loose diamond
      GIA & Certified Diamonds Encouraged
  • Precious Metals
    • All Gold, Platinum & Sterling Silver
      • 9K
      • 10K
      • 12K
      • 14K
      • 18K
      • 22K
      • 24K
      • Platinum
      • Sterling Silver – All items must be marked sterling, 925 or 800. We will purchase jewelry, flatware, tea sets, pitchers, candle holders and other miscellaneous items if stamped property. Please read out Terms & Conditions for items which we do not purchase.
  • Coins
    • Gold, Silver & Platinum
    • All Collectible Coins
    • All Commemorative Coin
    • All American Eagles (Silver and Gold)
    • All Numismatic coins both graded and raw
  • Bullions
  • Dental Gold
  • Authentic Handbags
    • Hermes
    • Louis Vuitton
    • Chanel
    • Gucci
  •  
  • 9K (37.5% Purity)
  • 10K (41.6% Purity)
  • 12K (50% Purity)
  • 14K (58.3% Purity)
  • 18K (75% Purity)
  • 22K (91.6% Purity)
  • 24K 100% Purity)
  • Platinum
  • Sterling Silver jewelry only
  • Computer Parts
  • Catalytic Converters
  • Costume Jewelry not signed or post 1980
  • Gold & Silver Plated Items
  • Rocks
  • Platinum Flake
  • Jewelers polishing dust
  • PT Labware
  • Platinum Catheters
  • Electrophoresis Electrodes
  • Loose Uncertified Gemstones
  • Most Coins newer than 1964

Yes, of course! Those who do that will be responsible for the in-bound shipping charges to our facility. SellMyJewelry.com will not be liable or responsible for lost or damaged merchandise sent to us without using our Jewelry Appraisal Kit.

If you do not use our Jewelry Appraisal Kit, please follow the directions below:

  1. Gather up your merchandise and put it in a strong, sturdy, and secure bag.
  2. By email or SMS, send us a notification stating you are sending
    valuables to us for appraisal. Be sure that that the notification
    includes a) your full name, b) your mailing address, c) your preferred
    contact phone number, and d) your email address. Send your
    notification email to: contact@sellmyjewelry.com
  3. Package and ship your valuables to the following address:

    SMJ
    106 S 7th
    Philadelphia, PA, 19106

RETURNS

Yes, as long as your valuables follow our Terms & Conditions then we will mail them back free of charge.

We guarantee to provide you with the safest, fastest and easiest way to sell your jewelry online. Our family owned company has been in business for 35 years. We pride ourselves on the honesty and integrity and always encourage our customers to shop around.

All offers are no risk with no obligation and we guarantee to price match any competitor.

No, all offers are no risk with no obligation. We guarantee to return your valuables for FREE as long as they follow our Terms & Conditions of the type of valuables we purchase.

All transactions which are declined will be mailed back insured within 3 business days per our Terms & Conditions.

SHIPPING

Yes, all Jewelry Appraisal Kits are mailed FREE FedEx Express shipping and insured. There is no risk with no obligation and we guarantee to return your valuables for FREE too. Please read our Terms & Conditions for the full details.

FedEx Express 2-Day guarantees 2 business days for delivery.

Yes, all Jewelry Appraisal Kits are shipped via FedEx 2- Day and insured up to $2,500 in the event of loss or damaged valuables.

Yes, if you feel your valuables is worth more than $2,500 and would like to request additional insurance, then you must follow our Terms & Conditions and confirm your request in writing by sending an email to contact@sellmyjewelry.com or call us at 1-800-446-5000 for assistance.

GENERAL INFORMATION

Yes, you must be a 18 years of age to sell your valuables to us.

Yes. Your account is how you will see and respond to our offer for your items. At SellMyJewelry.com, we automatically provide each customer with a temporary username and password by email. Customers can always log into their accounts to change their account information.

Yes, customers can save their desired payment method under their account settings.

NOTE: Customers cannot change their desired payment method once SellMyJewelry has processed their payment.

A password was generated and emailed to you when you created your first transaction.

Click here to reset your password.